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Voqalize / Solutions

Banking

Your banking app knows the answer. Let your customers ask.

Voqalize gives your app a voice and a character that works inside the customer's signed-in session. They say what they need, and the app fills the form or pulls up the charge while they watch. Money only moves when they confirm.

One customer, after the yes

Jordan is buying a car. Three screens stand in the way.

Jordan has already checked what's left each month after bills and picked a car. Three things come next, in the same banking app, weeks apart. Names and numbers are examples.

01Apply

Apply without retyping.

They say

“Apply for the 5.9 percent loan. Use what you already have on me.”

Today
Eleven fields of things the bank already knows, typed with thumbs.
With Voqalize
The form arrives filled. They check it and tap Submit.

02Autopay

Pay on the right day.

They say

“Pay the car loan from checking every month, the day after my paycheck.”

Today
Loans, Manage, Payments, Recurring, then a date picker and a guess.
With Voqalize
The app picks the 16th and says why.

03Strange charge

Freeze the card on a charge they don't recognize.

They say

“I don't know this $89.99 charge from last night. Freeze my card.”

Today
Scroll for the charge, call the number on the back, wait on hold, then read out sixteen digits.
With Voqalize
The card is frozen in a few seconds, and nobody waits on hold.

Where the line is

It works the screens. Your customer approves the money.

The character works inside the customer's signed-in session, with the same access they have. You decide where it stops. Here is a sensible default.

Does it right away

  • Finds a charge, a statement or a setting.
  • Explains a fee or a balance in plain words.
  • Fills forms from what the bank already knows.
  • Freezes a card when the customer asks.

Waits for their tap

  • Moves money, between their accounts or to anyone else.
  • Submits an application.
  • Turns on or changes autopay.
  • Sends a dispute.

Hands to your people

  • Anything your rules send to a person, like fraud that needs a call or a hardship plan.
  • The conversation so far goes along, so nobody asks twice.

How it plugs in

Two ways into your banking app.

Use the script tag to have it running on your web app this week, or keep the agent your team already built.

Plug & Play

One script tag. We learn your site, build the agent and run it.

Put it in your signed-in web app. The character learns your screens and works the same buttons your customers do.

How Plug & Play works

Developer Integration

Keep your agent and your systems. We add the voice.

If your bank already runs an agent, it keeps its rules and its connections to your core systems. Voqalize gives it a voice and a character that can work your screens.

How Developer Integration works

Either way, Voqalize runsWebRTCSpeech-to-textText-to-speechTurn-takingInterruptionsCharactersRecording

Stop making customers dig. Let them ask.

Keep your agent. Add the voice in 5 minutes.